Help Centre · Pakistan Players

7CB Game FAQ – Your Questions
Answered for Pakistan

Everything you need to know about deposits in PKR, cricket betting, slots, account setup, bonuses, and withdrawals — all in one place. Can't find your answer? Our support team is online 24/7.

Whether you are a brand new player figuring out how to get started, or a regular member trying to sort out a specific account issue, this FAQ page covers the questions that come up most often from our Pakistan player community. We have organised everything into clear categories so you can jump straight to what you need. If your question is not listed here, head over to live chat — the support team is available around the clock and can sort most issues within minutes.

7CB Game is built around the needs of players in Pakistan. Deposits and withdrawals happen in PKR. The sports section leads with PSL cricket, T20 internationals, and bilateral series. Payments go through JazzCash, Easypaisa, Raast, bank transfer, standard cards, and mobile wallets. The answers below reflect all of that context, so you are not reading generic responses written for a different market.

Quick tip: Use the category tabs below to jump directly to the section most relevant to your question.
Account Deposits Withdrawals Sports Betting Slots & Casino Bonuses & VIP Security

Account

Go to the Register page and fill in your full name, Pakistani mobile number, email address, date of birth, and a strong password. Confirm your mobile number via the OTP sent to you and your account is active. The whole process takes about three minutes. You must be at least 18 years old to register.

No. Each player is permitted one account only. Creating duplicate accounts is a breach of our Terms and Conditions and can result in all associated accounts being permanently closed with balances forfeited. If you have lost access to your existing account, contact our support team to recover it rather than opening a new one.

A clear copy of your valid Pakistani CNIC (Computerised National Identity Card) showing both sides is the standard requirement. In some cases a recent bank statement or utility bill may be requested as proof of address. KYC verification is required before withdrawals are processed and typically completes within a few hours of document submission.

On the Login page, click the "Forgot Password" link. An OTP or reset link will be sent to your registered mobile number or email address. Follow the instructions to set a new password. The process usually takes under two minutes. If you are unable to receive the reset message, contact our support team via live chat for manual identity verification.

Accounts can be temporarily locked after multiple failed login attempts as an automatic security measure. Suspensions can also occur if KYC documents have not been submitted within the required timeframe, or if there is a potential policy concern flagged on the account. In most cases, contacting our 24/7 live chat support resolves the issue quickly. They can explain the exact reason and walk you through the steps to restore access.

Deposits

7CB Game supports JazzCash, Easypaisa, Raast, bank transfer, debit/credit cards, and a range of mobile wallets. All transactions are processed in PKR so there is no currency conversion involved. Visit the Deposit page for a full breakdown of each method along with minimum and maximum limits.

JazzCash and Easypaisa deposits are typically instant — your balance updates within seconds of the transaction completing on your wallet app. Raast and bank transfers usually reflect within a few minutes during business hours, though they can occasionally take a little longer outside standard hours. If a deposit has not appeared after 30 minutes, contact support with your transaction reference.

Minimum deposit amounts vary slightly depending on the payment method you choose. Generally, mobile wallet deposits via JazzCash and Easypaisa have a lower minimum entry point, making it easy to top up small amounts when you just want to play a few rounds. Full details for each method are listed on the Deposit page.

A pending status means the transaction has been initiated but not yet confirmed by the payment processor. This is usually resolved within a few minutes. If it remains pending for more than 30 minutes, take a screenshot of your transaction confirmation from your JazzCash, Easypaisa, or bank app and share it with our live chat support team — they can match the payment manually and credit your account.

Withdrawals

Log in to your account, go to the Withdrawal section in your dashboard, select your preferred method (JazzCash, Easypaisa, Raast, bank transfer), enter the amount in PKR, and confirm. Make sure your account is fully KYC verified before requesting — unverified accounts cannot process withdrawals.

Once a withdrawal request is approved, JazzCash and Easypaisa payouts are typically processed within a few hours. Bank transfers may take one to two business days depending on your bank. The initial approval review usually happens within a few hours of submission for fully verified accounts. You will receive a notification once the payout has been sent.

Withdrawals can be held for review if KYC documents have not been verified yet, if bonus wagering requirements have not been fully met, or if an unusual activity flag has been raised. These checks exist to protect your account and funds. Contact live chat support for a clear explanation — they can tell you exactly what is needed to clear the review.

Sports Betting

Yes — cricket is the centrepiece of the 7CB Game sports section. Pakistan Super League (PSL) matches, T20 internationals, Test series, bilateral ODIs, and major global tournaments like the ICC T20 World Cup are all covered with a full range of betting markets. During live matches, in-play markets update in real time so you can bet on the next over, next wicket, and more while the game is in progress.

The available markets include match winner, top batsman, top bowler, total runs (over/under), individual over totals, method of dismissal, toss winner, player of the match, and many more. For PSL games in particular, the market depth is strong and you can build accumulators across multiple matches. Live in-play betting is available for all major matches throughout the tournament.

Absolutely. The Sports section covers international football including major European leagues, the FIFA World Cup, and Asian Football Confederation fixtures. Esports markets are available for popular titles. While cricket takes priority on the platform for Pakistan players, you will find competitive odds and solid market depth across football and esports as well.

If a match is officially abandoned without a result being declared, bets are typically voided and stakes returned to your balance in full. In cases where a result is determined by the DLS method (Duckworth-Lewis-Stern), settled markets are generally honoured based on the official result. Specific rules for each market type are detailed in the Sports Betting terms. When in doubt, contact support before the match for clarification.

Slots & Casino

The Slots section offers hundreds of titles from leading game providers. You will find classic three-reel slots, modern five-reel video slots, Megaways titles with thousands of ways to win, and high-volatility jackpot games. The library is updated regularly, so new games are added on an ongoing basis. You can filter by provider, theme, or feature type to find what you are in the mood for.

Yes. The live casino section features real human dealers streaming in HD from professional studios. Available tables include Live Baccarat, Live Roulette, Live Blackjack, and game show-style titles. Minimum bet sizes vary by table, so there are options for casual players and high-rollers alike. All live casino bets are placed in PKR and winnings reflect in your balance immediately.

Many slot titles support a demo mode that lets you try the game mechanics and bonus features without placing a real money bet. This is a good way to get a feel for a new game's volatility and bonus frequency before committing PKR. Demo mode availability depends on the individual game provider — look for a "Try for Free" or "Demo" option on the game tile.

Bonuses & VIP

New players are eligible for a welcome bonus on their first PKR deposit. The exact offer, including the bonus percentage and minimum deposit required to trigger it, is shown on the Promotions page. Welcome bonuses come with wagering requirements that must be met before winnings can be withdrawn — read the full terms on the promotions page before claiming.

The VIP programme rewards consistent play with tier-based benefits. As you wager more, you accumulate loyalty points that advance your tier level. Higher tiers unlock better cashback rates, larger reload bonuses, faster withdrawal processing, and access to a dedicated VIP account manager. All benefits activate automatically — no manual claim required. Visit the VIP page for the full tier structure and benefit details.

A wagering requirement means you need to wager a certain multiple of your bonus amount before the bonus funds convert to withdrawable cash. For example, a 20x wagering requirement on a PKR 1,000 bonus means you need to place PKR 20,000 in total bets using those funds. Slots generally contribute 100% towards wagering. Sports bets may contribute at a different rate — always check the specific bonus terms on the Promotions page.

Yes — the promotions calendar includes weekly reload bonuses, cashback on sports losses, free spins offers on selected slots, and special PSL-season promotions during the tournament. Check the Promotions page regularly or keep an eye on notifications in your account dashboard to make sure you do not miss a limited-time offer.

Security

All data transmitted between your device and 7CB Game is protected using SSL/TLS encryption. Financial transaction data is processed through secure payment gateways and is never stored in plain text. For full details on how we handle your information, read the Privacy Policy.

Log in to your account and navigate to Security Settings. You will find the option to enable two-step verification (2FA) via your registered mobile number. Once enabled, a one-time code will be sent to your phone each time you log in from an unrecognised device. This adds a strong extra layer of protection and takes under a minute to set up. We strongly recommend enabling it.

Change your password immediately from Account Settings if you can still log in. Then contact our support team via live chat right away — they can freeze the account while the situation is investigated, review recent login activity, and assist with any recovery steps needed. Do not share your password with anyone, including people claiming to be from our team. 7CB Game staff will never ask for your password.

Why Pakistan Players Choose 7CB Game

PKR Deposits & Withdrawals

Every transaction on 7CB Game happens in Pakistani Rupees with no hidden conversion fees. JazzCash, Easypaisa, Raast, and bank transfer are all fully supported.

PSL & Cricket First

PSL, T20 internationals, and bilateral series sit front and centre. Deep in-play cricket markets, live odds, and tournament-specific promotions throughout the PSL season.

24/7 Support in English

Live chat support is available around the clock. Response times are fast and the team handles account, payment, and betting queries without unnecessary delays.

VIP Rewards That Scale

The VIP programme grows with you. Better cashback rates, faster withdrawals, and a dedicated account manager are waiting at the higher tiers for loyal players.

Fully Mobile-Optimised

The entire platform runs smoothly on any Pakistani smartphone. No app download required — access your account, place bets, and play slots directly from your mobile browser.

Secure & Encrypted

SSL encryption, two-step verification, and automated security monitoring protect your account and funds at all times. Your data and PKR balance are always safe.

Still Have a Question?

If your question was not covered above, there are a couple of easy ways to get help. Our live chat support is the fastest option — open the chat window from anywhere on the site and you will be connected to a support agent within minutes, any time of day or night. For less urgent matters, you can also reach us by email and expect a response within a few hours.

Common topics that players in Pakistan reach out about most often include: deposit confirmation delays, bonus wagering clarification, withdrawal timelines for JazzCash and Easypaisa, PSL match settlement queries, and account verification document submission. For all of these, live chat is the quickest resolution path.

Support hours: 24 hours a day, 7 days a week including PSL match days, public holidays, and weekends. We are always online when the cricket is on.

A Note on Responsible Gaming

Gaming should always be something you enjoy within your personal budget and time limits. 7CB Game encourages all players to set deposit limits, session time reminders, and to take regular breaks. If you feel your gaming is becoming difficult to manage, use the self-exclusion tools available in your account settings — they are there for your benefit and can be activated any time. This platform is for adults aged 18 and over only. Read our full Responsible Gaming guide for practical self-management tips.

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Quick Answers

Deposit speed JazzCash & Easypaisa reflect instantly in most cases.
Currency All balances, bets, and payouts are in PKR.
Minimum age 18 years and above only. CNIC required for KYC.
Support Live chat available 24/7, including PSL match days.
PSL coverage Full in-play markets for every PSL match.

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Help & Policies

Play Responsibly

Set limits, take breaks, and keep gaming fun. This platform is for adults aged 18 and over only.

Responsible Gaming Guide