7CB Game Privacy Policy – Data Protection & Your Rights

1. Introduction

This Privacy Policy describes how 7CB Game ("we," "us," "our," "the Platform") collects, uses, stores, and protects the personal information of users ("you," "Player") who access our website and services. We are committed to handling your data responsibly and transparently, and this document reflects that commitment.

By registering an account, making a deposit, or using any feature on 7CB Game — whether that's placing bets on PSL and T20 cricket, spinning slots, or accessing our VIP programme — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle data, please do not continue using the platform.

This policy may be updated from time to time. When significant changes are made, we will update the "Last Updated" date at the top of the page. Continued use of the platform following any update is considered acceptance of the revised policy.

2. What Personal Data We Collect

We collect different types of information depending on how you interact with 7CB Game. Below is a breakdown of the main data categories:

3. How We Use Your Personal Data

The data we collect is used only for legitimate operational and security purposes. Specifically, 7CB Game uses your personal information to:

• Create and manage your account — so you can log in, place bets on cricket and PSL matches, access promotions, and use the full platform without friction.
• Process financial transactions — to handle deposits and withdrawals in PKR through JazzCash, Easypaisa, Raast, bank transfers, and other supported payment methods securely and accurately.
• Verify your identity — to comply with our Know Your Customer (KYC) process. This is a standard requirement for online gaming platforms to prevent fraud and underage access.
• Prevent fraud and protect accounts — by monitoring login patterns, device fingerprints, and transaction behaviour to detect unusual activity or unauthorised access attempts.
• Send platform communications — such as deposit confirmations, withdrawal updates, bonus notifications, and important account alerts to your registered email or mobile number.
• Personalise your experience — so we can recommend relevant promotions, sports betting markets like PSL or T20 internationals, and slots that match your play history.
• Support responsible gaming — by tracking session activity and, if requested by you, applying deposit limits, session reminders, or self-exclusion settings.
• Improve the platform — using aggregated, anonymised usage data to optimise the website, fix bugs, and develop new features.

We do not use your data for unsolicited third-party marketing, and we do not profile you for advertising resale purposes.

4. Legal Basis for Processing

We process your personal data under the following legal grounds:

• Contractual necessity — processing your registration details, deposits, and bet records is required to fulfil the service agreement between you and 7CB Game.
• Legitimate interests — fraud detection, platform security, and improving our services are legitimate operational interests that require certain data processing activities.
• Legal obligation — identity verification and transaction record-keeping may be required to meet applicable legal and regulatory obligations.
• Consent — for non-essential communications such as promotional updates and bonus alerts, we rely on your consent, which you can withdraw at any time by contacting our support team.

5. Who We Share Your Data With

7CB Game does not sell your personal information. We may share specific data with trusted third parties only where necessary to operate the platform:

• Payment processors — JazzCash, Easypaisa, Raast, and banking partners need your payment reference details to process PKR transactions. They operate under their own privacy and security standards.
• Identity verification providers — third-party KYC services may process your ID documents to confirm your identity and age during account verification.
• Game providers — certified third-party slot and live casino providers receive anonymised session data to deliver game content and resolve technical disputes.
• IT and hosting providers — our platform infrastructure partners have access to technical data solely for the purpose of maintaining and securing our systems.
• Fraud prevention services — specialised security services may process IP and device data to identify and block fraudulent activity.
• Legal authorities — if required by applicable law, a court order, or to protect the rights and safety of other users, we may disclose relevant data to competent authorities.

All third-party partners we work with are required to handle your data securely and only for the specific purpose for which it was shared. We do not permit them to use your data for their own marketing purposes.

6. Cookies & Tracking Technologies

7CB Game uses cookies and similar tracking technologies to enhance your experience on the platform. Here is what you need to know:

• Essential cookies — these are required for the platform to function. They keep you logged in during your session, remember your language preference, and maintain your bet slip. You cannot disable these without affecting core platform functionality.
• Analytics cookies — we use anonymised analytics to understand how players navigate the site, which pages are most visited, and where technical issues arise. This helps us improve the platform over time.
• Performance cookies — these help load the platform faster by caching certain assets locally on your device, resulting in a smoother experience especially on mobile in Pakistan.
• Preference cookies — these remember your settings, such as your preferred sports view (cricket vs football) or your last visited section, so you get back to what matters quickly.

You can control or delete cookies at any time through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but some personalised features may not work as expected.

7. How Long We Keep Your Data

We retain your personal data only for as long as it is necessary for the purpose it was collected, or as required by applicable obligations. The general retention guidelines are as follows:

• Active account data — retained for the full duration your account is open and active on the platform.
• Transaction records — deposit, withdrawal, and bet history records in PKR are retained for a minimum of five years for compliance and dispute resolution purposes.
• KYC documents — identity verification documents such as CNIC copies are retained for the duration of your account and for a period after closure as required by applicable rules.
• Support communications — chat logs and email exchanges with our support team are retained for up to three years to help resolve future disputes and improve service quality.
• Closed accounts — upon account closure, most personal data is anonymised or deleted within 90 days, except where retention is required for legal, financial, or fraud-prevention reasons.

8. Your Privacy Rights

As a player on 7CB Game, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team and we will respond within 7 working days:

• Right to access — you can request a copy of the personal data we hold about you at any time.
• Right to correction — if any of your personal details are inaccurate or out of date, you can ask us to correct them. For example, updating a mobile number or email address.
• Right to deletion — you may request that we delete your personal data. Note that some data must be retained for legal and financial compliance purposes, so not all deletion requests can be fulfilled in full.
• Right to restrict processing — you can ask us to pause or limit how we process your data in certain circumstances, for example while a dispute is being resolved.
• Right to data portability — you may request a structured, machine-readable copy of your account and transaction data.
• Right to withdraw consent — where we rely on your consent to send promotional communications, you can withdraw that consent at any time without affecting the lawfulness of any prior processing.

To make a data request, reach out through the contact details listed on our About Us page or via the support chat on the platform.

9. Data Security Measures

Keeping your data safe is a core responsibility we take seriously at 7CB Game. The security measures we have in place include:

• SSL/TLS encryption — all data transmitted between your device and our servers is protected by SSL/TLS encryption, the same standard used by banks and major financial institutions.
• Password hashing — your account password is never stored in plain text. We use strong cryptographic hashing algorithms so that even our internal team cannot see your password.
• Two-factor authentication (2FA) — players are encouraged to enable 2FA on their accounts for an extra layer of security, especially important if accessing the platform from shared devices.
• Access controls — internal access to personal data is strictly limited to authorised staff on a need-to-know basis. All access is logged and audited.
• Regular security audits — our platform and infrastructure undergo periodic security reviews and vulnerability assessments to stay ahead of emerging threats.

Despite these measures, no online platform can guarantee 100% security. You should always use a strong, unique password for your 7CB Game account and never share your login details with anyone.

10. Children & Minors

7CB Game is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. All accounts undergo age verification as part of the KYC process.

If we discover that a minor has registered an account, we will immediately suspend the account, void any associated transactions, and delete the relevant personal data. If you believe a minor is using this platform, please contact our support team immediately.

Parents and guardians are encouraged to use parental control tools on shared devices to prevent minors from accessing online gaming platforms.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or applicable obligations. When we make material changes, we will update the "Last Updated" date at the top of this page.

For significant changes, we may also notify you via your registered email address or through an in-platform notification when you next log in. It is your responsibility to review this policy periodically. Continued use of 7CB Game after changes are posted means you accept the revised policy.